Terms of Service

1. Interpretation and Definitions

The following capitalized terms have the meanings set forth below. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

• •Affiliate means an entity that controls, is controlled by, or is under common control with a party, where control means ownership of 50% or more of the shares or voting securities.
• •Company (referred to as "we", "us", or "our") refers to Tenet Labs LLC, d/b/a Revllama.
• •Country refers to Colorado, United States.
• •Customer means the individual or legal entity that has registered to use the Service.
• •Customer Data means all data, content, and information uploaded or submitted by you to the Service.
• •Service refers to the Revllama platform accessible at revllama.com and app.revllama.com.
• •You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing the Service.

2. Acknowledgment

By accessing or using the Service, you agree to be bound by these Terms of Service. If you disagree with any part of these Terms, you may not access the Service. You represent that you are at least 18 years old. Your acceptance of these Terms also constitutes acceptance of our Privacy Policy, which describes our practices regarding the collection, use, and disclosure of your personal information.

3. The Service

Revllama is a SaaS platform that provides AI-powered applications, agents, and skills for revenue teams. The Service includes workflow automation, third-party integrations (Salesforce, HubSpot, Gong, Slack, and others), AI-driven intelligence, and monitoring dashboards.

We aim to provide 24/7 availability except during planned maintenance windows or circumstances beyond our reasonable control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, without liability to you.

4. Account and Access

You must provide accurate and complete information when creating an account. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized access or use of your account.

If you authorize additional users to access the Service under your account, you are responsible for their actions and ensuring their compliance with these Terms.

5. Acceptable Use

You may use the Service only for lawful internal business purposes. You agree not to:

• •Use the Service for any illegal or unauthorized purpose
• •Upload content that is harmful, defamatory, or infringes on the rights of others
• •Attempt to gain unauthorized access to any part of the Service or its related systems
• •Introduce malicious code, viruses, or any other harmful technology
• •Reverse engineer, decompile, or disassemble any part of the Service
• •Interfere with or disrupt the integrity or performance of the Service

6. Fees and Payment

Fees for the Service are as set forth in your Order or subscription plan. All fees are non-cancellable and non-refundable except as expressly set forth in the applicable Order or where required by law. No refunds or credits are provided for partial billing periods, downgrades, or unused time following cancellation.

Payment is due via recurring credit card charge or within 30 days of invoice, as specified in your Order. You are responsible for all applicable taxes associated with your use of the Service.

We reserve the right to change our pricing with 30 days' prior written notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

7. Termination

You may cancel your account at any time through your account settings or by contacting us. We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately and any unpaid fees owed prior to termination remain due and payable. We will delete or anonymize your Customer Data within 30 days of termination, except where retention is required by law.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Tenet Labs LLC and its licensors. The Service is protected by copyright, trademark, and other laws.

You retain all rights, title, and interest in and to your Customer Data. By using the Service, you grant us a limited license to use your Customer Data solely to provide and improve the Service for you.

9. Data Usage and Security

We access Customer Data, including data from connected integrations, only as necessary to provide the Service. We do not mine Customer Data for purposes unrelated to the Service, use it for advertising or marketing, sell it to third parties, or use it to train generalized AI or machine-learning models.

We protect Customer Data with encryption in transit and at rest, per-organization data isolation, role-based access controls, audit trails on all AI actions, and regular security reviews. For details on how we handle personal information, see our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Tenet Labs LLC or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever, including but not limited to damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to your use or inability to use the Service.

11. Disclaimer of Warranties

The Service is provided to you "AS IS" and "AS AVAILABLE" without warranty of any kind. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Colorado.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' notice via email or through the platform before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

14. Contact Us

Tenet Labs LLC d/b/a Revllama
Email: security@revllama.com
Website: revllama.com